Our payment system has 128 bit encryption and secure servers. Payments are made through PayPal. Your credit card information is not processed through or stored on our servers, and no information is ever released to a third party. Please contact us for any special request or question.
In the unlikely event that you receive a damaged or incorrect product or if your product is damaged during the course of normal usage, we will happily fix or exchange the item free of charge, or send you a full refund upon receipt of the returned item. Please notify us immediately by clicking here. All our products automatically include a 6 Months Limited Warranty
Delivery time within 8 business days depending on shipping method and geographic location. Here you can find the full shipping conditions.
Customers are able to return new, unopened items fulfilled by Alma Jewelry within 30 days of the delivery date. Please note that for all returned and cancelled orders of personalized items there is a 50% restocking fee Please contact us for our return information.
We do not sell, transfer, rent or trade your information to any third party. By purchasing from Alma Jewelry, you agree to the following full terms and conditions.
In order to open an account with us or if you have any questions, please click on the following link: contact us
